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PHYX Device Repair & Sales
DJI · CASE BY CASE

DJI Drone Repair in Springfield, MA

DJI only, and case by case — some we can take, some we can't. Text before you drive over.

Drones are the one thing on this list we can't promise you. We take them sometimes and sometimes we can't, it's DJI only, and we were doing more of them a while back than we do now. So this is not a standing bench service like phone or console repair, and we'd rather say that plainly than have you load a drone into the car for nothing. Text 413-234-4313 with the model and what happened, and you'll get a straight yes or no before you make the drive to Springfield. We don't price match. Our prices are fair for the work we do, for the parts involved, and for the quality that comes back to you.

4.5769 Google reviews · 10+ years in Springfield

Best Phone & Computer Repair Shop 2026 — Valley Advocate Readers' Poll

What comes across the bench

What we handle

  • DJI only — we don't take other drone brands
  • Case by case, not a standing bench service: some we can take, some we can't
  • Whether we can take yours depends on the model and on what's actually wrong with it
  • A text with the model and what happened gets you a yes or no before you drive over

How it actually goes

From the counter to the bench

  1. Text before you come — this one is not optional

    Tell us the model and what happened. Text 413-234-4313 — photos help. Drones are the one service where the answer might be no, and we'd much rather tell you that over the phone than have you drive to Springfield for it.

  2. If it's a yes, it comes in like anything else

    From there it's the same bench and the same rules as every other repair on this site: you get looked at, quoted, and told what's happening before anyone touches it. If it's a no, you've spent a text instead of a trip.

  3. The look is free

    We diagnose it in front of you and give you the price before we touch it. The quote covers parts and labor, there's no obligation, and no work starts until you say yes. The one exception we'll always warn you about first: a labor-heavy teardown that still doesn't produce a working device can carry a bench fee, and you'll hear that before you leave it with us.

  4. We tell you when it's ready

    Most of the time you won't have to chase us — we reach out as soon as your device is ready. If you'd rather check, call or text 413-234-4313 with your name and we'll tell you exactly where it stands.

  5. It's backed after you leave

    If something's not right after the repair, we'll take another look. We stand behind our work. Follow-up problems tied to the original repair are handled at no extra cost. A separate, unrelated issue is a separate repair, and we'll tell you which one you're looking at before we do anything.

Straight answers

Questions we get at the counter

Do you repair drones?

Sometimes. We do them some of the time but not all the time these days — we were doing more of them a while back than we do now. So the honest answer on your specific drone is: text 413-234-4313 with the model and what's wrong, and we'll tell you whether we can take it.

Which drone brands do you work on?

DJI. That's the only drone brand we work on — we don't take other makes.

Can I just bring my drone in?

Text 413-234-4313 first. Walk-ins are fine for phones, computers and consoles, but drone availability changes, so on a drone the text is what saves you the drive to Springfield.

Do you sell drones?

Sometimes. The Drone category in our store is the live list of what's actually on the floor right now — if it isn't listed there, we don't have it.

Next step

One shop, one bench

Text 413-234-4313 with the model and what's wrong — we'll tell you yes or no before you make the drive.

Address

95 Mill Street, Suite B1
Springfield, MA 01108

Mill Park Office Commons, Building 95 — look for the green sign.

Hours

Mon–Fri
10:00 AM – 7:00 PM
Saturday
12:00 PM – 7:00 PM
Sunday
Closed

PHYX Device Repair & Sales serves Western Massachusetts and Northern Connecticut.

Weekly hours
SundayClosed
Monday10 AM–7 PM
Tuesday10 AM–7 PM
Wednesday10 AM–7 PM
Thursday10 AM–7 PM
Friday10 AM–7 PM
Saturday12 PM–7 PM
95 Mill StreetDirections