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PHYX Device Repair & Sales
SCHOOLS · ORGS

Business & Bulk Device Repair

Fleet phones, school laptops, org tablets — special pricing on multi-device repair.

We support Springfield-area businesses, schools, and organizations with bulk device repairs and special pricing on multiple phone, laptop, or tablet repairs. It's the same bench, the same parts policy, and the same guarantee as a walk-in repair — sized for a fleet instead of one phone. Western Massachusetts and Northern Connecticut are both in range, and devices can be shipped to us if a drop-off doesn't fit the schedule.

4.5769 Google reviews · 10+ years in Springfield

Best Phone & Computer Repair Shop 2026 — Valley Advocate Readers' Poll

What comes across the bench

What we handle

  • Fleet phones — iPhone and Android, screens, batteries, charging ports
  • School and organization laptops — Mac, PC, and Chromebook hardware
  • Org tablets, including iPad screens and batteries
  • Multi-device repair batches at special pricing
  • Devices shipped in rather than dropped off
  • The same board-level and data-recovery work we do for walk-in customers

How it actually goes

From the counter to the bench

  1. Set up a business account

    Call 413-234-4313 or come to 95 Mill Street, Suite B1 in Springfield and tell us what the fleet looks like — how many devices, which platforms, and how often things break. That conversation is what sets up the account and the pricing.

  2. The look is free

    We diagnose it in front of you and give you the price before we touch it. The quote covers parts and labor, there's no obligation, and no work starts until you say yes. The one exception we'll always warn you about first: a labor-heavy teardown that still doesn't produce a working device can carry a bench fee, and you'll hear that before you leave it with us.

  3. Drop off a batch or ship it

    Yes. You can ship a device to us for repair, and we can ship a completed repair or a purchase back to you. Payment goes up front by Cash App or another electronic method — we don't take credit cards over the phone. Call 413-234-4313 first and we'll walk you through how to pack it and where to send it.

  4. We tell you when it's ready

    Most of the time you won't have to chase us — we reach out as soon as your device is ready. If you'd rather check, call or text 413-234-4313 with your name and we'll tell you exactly where it stands.

  5. It's backed after you leave

    If something's not right after the repair, we'll take another look. We stand behind our work. Follow-up problems tied to the original repair are handled at no extra cost. A separate, unrelated issue is a separate repair, and we'll tell you which one you're looking at before we do anything.

Straight answers

Questions we get at the counter

Do you work with local businesses and schools?

Yes. We support Springfield-area businesses, schools, and organizations with bulk device repairs and special pricing on multiple phone, laptop, or tablet repairs. Contact us to set up a business account.

What kinds of devices can you take in bulk?

iPhones, Android phones, iPads, Macs, PCs, game consoles, drones, and more. We also handle technical support, data recovery, and logic-board repair — so a batch doesn't have to be all one kind of problem.

Can we ship devices in instead of dropping them off?

Yes. You can ship a device to us for repair, and we can ship a completed repair or a purchase back to you. Payment goes up front by Cash App or another electronic method — we don't take credit cards over the phone. Call 413-234-4313 first and we'll walk you through how to pack it and where to send it.

What area do you cover?

PHYX serves the greater Western Massachusetts region including Chicopee, West Springfield, Longmeadow, East Longmeadow, Hampden, Palmer, Ware, Easthampton, Northampton, South Hadley, Belchertown, Agawam, Westfield, Holyoke, Ludlow, and Wilbraham, as well as Enfield, CT and other parts of northern CT.

Next step

One shop, one bench

Call 413-234-4313 to set up a business account.

Address

95 Mill Street, Suite B1
Springfield, MA 01108

Mill Park Office Commons, Building 95 — look for the green sign.

Hours

Mon–Fri
10:00 AM – 7:00 PM
Saturday
12:00 PM – 7:00 PM
Sunday
Closed

PHYX Device Repair & Sales serves Western Massachusetts and Northern Connecticut.

Weekly hours
SundayClosed
Monday10 AM–7 PM
Tuesday10 AM–7 PM
Wednesday10 AM–7 PM
Thursday10 AM–7 PM
Friday10 AM–7 PM
Saturday12 PM–7 PM
95 Mill StreetDirections