# PHYX Device Repair & Sales > PHYX Device Repair & Sales (legal name PHYX LLC) is an independent device repair shop and device store in Springfield, MA, owned by Frank Tate and open since 2015 — 10+ years in business. PHYX repairs phones, computers, game consoles, and drones, recovers data, builds custom gaming PCs, sells used and refurbished devices, and sells Lyca Mobile prepaid plans. Walk-in shop at 95 Mill Street, Suite B1, Springfield, MA 01108, serving Western Massachusetts and Northern Connecticut. Call or text 413-234-4313, or email repairs@phyx.me. The shop Western MA has trusted since 2015. Thank you for your business. ## Business facts - Name: PHYX Device Repair & Sales - Legal name: PHYX LLC - Owner: Frank Tate - Founded: 2015 (10+ years in business) - Address: 95 Mill Street, Suite B1, Springfield, MA 01108 - Finding us: Mill Park Office Commons, Building 95 — look for the green sign. - Phone (call or text): 413-234-4313 - Email: repairs@phyx.me - Service areas: Western Massachusetts, Northern Connecticut - Rating: 4.5 stars from 769 Google reviews - Award: Best Phone & Computer Repair Shop 2026 — Valley Advocate Readers' Poll - Card payments carry a 3.5% processing fee - Guarantee: If something's not right after the repair, we'll take another look. We stand behind our work. ## Hours - Mon–Fri: 10:00 AM – 7:00 PM - Saturday: 12:00 PM – 7:00 PM - Sunday: Closed Holiday and short-notice changes are posted on the Google Business profile: https://share.google/lTs3iV6Qaj4GP1MgU ## Services - Phone Repair (OFTEN < 1 HR) — iPhone & Android screens, batteries, charging ports, cameras — most done same day. - Computer Repair (MAC · PC) — Mac & PC, laptop & desktop: screens, batteries, upgrades, virus & malware cleanup, speed-ups. - Console Repair (PS5 · XBOX · SWITCH) — PS5 HDMI ports, Xbox power faults, Nintendo Switch screens — get back in the game. - Custom Gaming PCs (BUILT IN-HOUSE) — Built in-house to your budget and your games — no pre-built markup, no mystery parts. - Data Recovery (LOGIC BOARD) — Logic-board and water-damage recovery to get your photos and files back off a dead device. - Business & Bulk (SCHOOLS · ORGS) — Fleet phones, school laptops, org tablets — special pricing on multi-device repair. - Drone Repair (BOARD · GIMBAL) — Props, gimbals, boards, and cameras — get your drone back in the air. - Lyca Mobile Plans (FROM $20) — Prepaid plans from $20 at the counter — SIM or eSIM +$10 if you need one. No contracts. ## Store categories Used, refurbished, and new devices sold from the shop and shipped from the online store: - [Flip](https://phyx.me/store/browse?category=flip) - [iPhone](https://phyx.me/store/browse?category=iphone) - [Android](https://phyx.me/store/browse?category=android) - [iPad](https://phyx.me/store/browse?category=ipad) - [Drone](https://phyx.me/store/browse?category=drone) - [Gaming PC](https://phyx.me/store/browse?category=gaming-pc) - [PC](https://phyx.me/store/browse?category=pc) - [Mac](https://phyx.me/store/browse?category=mac) - [Tablet](https://phyx.me/store/browse?category=tablet) - [Video Game](https://phyx.me/store/browse?category=video-game) - [Blackberry](https://phyx.me/store/browse?category=blackberry) - [Sound](https://phyx.me/store/browse?category=sound) - [Watch](https://phyx.me/store/browse?category=watch) - [TV + Display](https://phyx.me/store/browse?category=tv) - [iPod](https://phyx.me/store/browse?category=ipod) - [Chromebook](https://phyx.me/store/browse?category=chromebook) - [Merch](https://phyx.me/store/browse?category=merch) - [Accessories](https://phyx.me/store/browse?category=accessories) - [Other](https://phyx.me/store/browse?category=other) ## Key pages - [Home](https://phyx.me) — services, featured devices, and the shop overview - [Store](https://phyx.me/store) — the full device catalog, filterable by category - [Location & hours](https://phyx.me/location) — address, map, hours, and driving-direction videos - [About](https://phyx.me/about) — who PHYX is and how the shop works - [FAQ](https://phyx.me/faq) — full answers to the questions below - [Blog](https://phyx.me/blog) — plain-English repair guides from the shop - [Careers](https://phyx.me/careers) — working at PHYX - [Shipping](https://phyx.me/shipping) — online order shipping and turnaround - [Returns](https://phyx.me/returns) — return and refund policy - [Privacy policy](https://phyx.me/privacy) - [Terms](https://phyx.me/terms) - [Disclosures](https://phyx.me/disclosures) - [Sitemap](https://phyx.me/sitemap.xml) — every indexable URL, including all products and posts ## Elsewhere - Google Business profile: https://share.google/lTs3iV6Qaj4GP1MgU - Facebook: https://facebook.com/phyxrepairs - Instagram: https://www.instagram.com/phyxrepairs/ - Messenger: http://m.me/franktatephyx ## Questions PHYX answers Every question below is answered in full at https://phyx.me/faq (also published there as FAQPage structured data). - [How much does it cost to fix a cracked iPhone screen in Springfield, MA?](https://phyx.me/faq) - [Does PHYX charge extra fees I should know about?](https://phyx.me/faq) - [Is there a diagnostic or "bench" fee if you can't fix my device?](https://phyx.me/faq) - [Do you offer free repair quotes?](https://phyx.me/faq) - [Is it cheaper to repair my phone or buy a new one?](https://phyx.me/faq) - [Do you price-match other repair shops in the area?](https://phyx.me/faq) - [What devices does PHYX repair and sell?](https://phyx.me/faq) - [How long does an iPhone or Samsung screen repair take at PHYX?](https://phyx.me/faq) - [Can you fix a phone that won't turn on?](https://phyx.me/faq) - [Can you repair a cracked back glass on my iPhone?](https://phyx.me/faq) - [Do you fix charging port problems?](https://phyx.me/faq) - [My phone has no image but the screen isn't cracked — can you help?](https://phyx.me/faq) - [Why did Face ID stop working after I dropped my phone?](https://phyx.me/faq) - [Do you use original Apple or Samsung parts?](https://phyx.me/faq) - [Do you carry the parts?](https://phyx.me/faq) - [Can I bring in my own replacement part for you to install?](https://phyx.me/faq) - [My phone got wet — can it still be saved?](https://phyx.me/faq) - [Does rice work?](https://phyx.me/faq) - [Will Face ID still work after you replace my iPhone screen?](https://phyx.me/faq) - [Will I lose my photos and data during a repair?](https://phyx.me/faq) - [Do you offer data recovery services?](https://phyx.me/faq) - [Can you unlock my phone if I forgot my passcode?](https://phyx.me/faq) - [Does PHYX unlock phones for a different carrier?](https://phyx.me/faq) - [Is my personal data safe when I bring my device to PHYX?](https://phyx.me/faq) - [Does PHYX offer a warranty on repairs?](https://phyx.me/faq) - [What if my device has an issue after it's been repaired at your store?](https://phyx.me/faq) - [Is my device still under Apple or Samsung warranty if PHYX repairs it?](https://phyx.me/faq) - [What's your return policy on phones and devices you sell?](https://phyx.me/faq) - [Where is PHYX located in Springfield?](https://phyx.me/faq) - [What are PHYX's hours?](https://phyx.me/faq) - [Are your hours different on holidays?](https://phyx.me/faq) - [What areas does PHYX serve besides Springfield?](https://phyx.me/faq) - [Do I need an appointment at PHYX, or can I walk in?](https://phyx.me/faq) - [Do you offer mail-in or shipping repair services?](https://phyx.me/faq) - [Do you deliver?](https://phyx.me/faq) - [Does PHYX sell phones, laptops, and tablets?](https://phyx.me/faq) - [Can I sell or trade in my old/broken phone or laptop or device at PHYX?](https://phyx.me/faq) - [Do you offer payment plans on devices or do layaway?](https://phyx.me/faq) - [Do you sell drones?](https://phyx.me/faq) - [Do you fix both Mac and Windows computers?](https://phyx.me/faq) - [Can you upgrade my laptop's RAM or storage?](https://phyx.me/faq) - [Do you remove viruses and malware from computers?](https://phyx.me/faq) - [I'm having macOS or iOS update problems — can you help?](https://phyx.me/faq) - [Can PHYX fix my PS5, Xbox, or Nintendo Switch?](https://phyx.me/faq) - [How much does it cost to fix a PS5 HDMI port?](https://phyx.me/faq) - [How much does it cost to fix PS5 overheating or fan problems?](https://phyx.me/faq) - [How much does it cost to fix an Xbox HDMI port?](https://phyx.me/faq) - [How much does it cost to fix a Nintendo Switch?](https://phyx.me/faq) - [Do you fix controllers?](https://phyx.me/faq) - [Do you fix retro or older gaming consoles (PS2, PS3, DS, 3DS, PSP)?](https://phyx.me/faq) - [Do you repair Meta Quest / VR headsets?](https://phyx.me/faq) - [Do you build custom gaming PCs?](https://phyx.me/faq) - [Do you sell gaming PC components?](https://phyx.me/faq) - [Does PHYX sell prepaid cell phone plans?](https://phyx.me/faq) - [What are the Lyca Mobile prepaid plan prices at PHYX?](https://phyx.me/faq) - [Can I get home/business internet at PHYX without a contract?](https://phyx.me/faq) - [Do I need a credit check to get internet or a phone plan through PHYX?](https://phyx.me/faq) - [Does PHYX work with local businesses and schools?](https://phyx.me/faq) - [How long has PHYX been in business?](https://phyx.me/faq) - [Why should I choose PHYX over other repair shops near Springfield?](https://phyx.me/faq) - [Is PHYX actually as good as the reviews say?](https://phyx.me/faq) - [How much does it cost to fix an iPad screen in Springfield?](https://phyx.me/faq) - [How much does it cost to fix a Samsung Galaxy screen?](https://phyx.me/faq) - [How much does it cost to replace an iPhone battery?](https://phyx.me/faq) - [How do I know if my repair is done / ready for pickup?](https://phyx.me/faq) - [What phone accessories does PHYX carry?](https://phyx.me/faq) - [Do you fix TVs?](https://phyx.me/faq)